Transparency Plan
Pledging a new era of greater transparency and accountability, Governor Kathy Hochul has directed New York State agencies, authorities and boards to assess and evaluate their existing policies and practices and create a plan detailing their new efforts to increase transparency and accessibility. The New York State Office for the Aging (NYSOFA) has developed the following plan for agency action steps designed to increase public participation and access to information.
New York State Plan on Aging 2023-2027
Public participation and access to information is fundamentally embodied in NYSOFA’s New York State Four-Year Plan on Aging. This foundational document guides NYSOFA's statewide operations and establishes specific community outreach expectations of NYSOFA, its community partners, and contractors who provide services to older adults.
Open Data NY
Open Data NY at open.ny.gov is a hub for one-stop access to information that helps the public better understand what is happening in government at the state, local, and federal levels. Open Data NY increases transparency, improves government performance, empowers New Yorkers to participate in government, and encourages research and economic opportunities statewide.
As part of its transparency plan, NYSOFA is expanding the information that it posts on Open Data NY.
About NYSOFA's Quarterly Reports
NYSOFA's transparency plan calls for the publication of quarterly data reports for various programs, including the numbers of people served and the types of services requested in those programs. These quarterly reports are posted below as information is collected and verified.
HIICAP and MIPPA Quarterly Reports
- NYS HIICAP & MIPPA Beneficiary Contact Report 1st Quarter 2025 (January 1, 2025 to March 31, 2025)
- NYS HIICAP & MIPPA Beneficiary Contact Report 4th Quarter 2024 (October 1, 2024 to December 31, 2024)
- NYS HIICAP & MIPPA Beneficiary Contact Report 3rd Quarter 2024 (July 1, 2024 to September 30, 2024)
- NYS HIICAP & MIPPA Beneficiary Contact Report 2nd Quarter 2024 (April 1, 2024 to June 30, 2024)
- NYS HIICAP & MIPPA Beneficiary Contact Report 1st Quarter 2024 (January 1, 2024 to March 31, 2024)
NYSOFA posts quarterly reports on this page for the most recent program year. To see archives of quarterly reports, visit our publications and reports webpage.
NY Connects Quarterly Reports
- NY Connects Beneficiary Contact Report: 1st Quarter 2025 (Jan. 1, 2025 to March 31, 2025)
- NY Connects Beneficiary Contact Report: 4th Quarter 2024 (October 1, 2024 to December 31, 2024)
- NY Connects Beneficiary Contact Report: 3rd Quarter 2024 (July 1, 2024 to September 30, 2024)
- NY Connects Beneficiary Contact Report: 2nd Quarter 2024 (April 1, 2024 to June 30, 2024)
- NY Connects Beneficiary Contact Report: 1st Quarter 2024 (Jan. 1, 2024 to March 31, 2024)
NYSOFA posts reports on this page for the most recent program year. To see report archives, visit our publications and reports webpage.
Long Term Care Ombudsman Program Reports
Annual Reports
- 2021 Long Term Care Ombudsman Program Annual Report
- 2020 Long Term Care Ombudsman Program Annual Report
Testimony
- 2023 Legislative Testimony Delivered by New York's Long Term Care Ombudsman Claudette Royal (March 2, 2023 hearing of the New York State Assembly Standing Committee on Aging)
Statewide Visits by Region/Facility Coverage (Quarterly Reports)
Note: starting in federal fiscal year 2025, the NYS Long Term Care Ombudsman Program will be publishing this report in two parts: an aggregate statewide report of visits and a statewide report of visits by facility type.
- Long Term Care Ombudsman Program Facility Coverage: First Quarter 2025 Aggregate and By Facility Type (Oct. 1, 2024 to Dec. 31, 2024)
- Long Term Care Ombudsman Program Facility Coverage: Fourth Quarter FFY 2024 (July 1, 2024 to September 30, 2024)
- Long Term Care Ombudsman Program Facility Coverage: Third Quarter FFY 2024 (April 1, 2024 to June 30, 2024)
- Long Term Care Ombudsman Program Facility Coverage: Second Quarter FFY 2024 (Jan. 1, 2024 to March 31, 2024)
- Long Term Care Ombudsman Program Facility Coverage: First Quarter FFY 2024 (Oct. 1, 2023 to Dec. 31, 2023)
Complaints (Quarterly Reports)
- Long Term Care Ombudsman Program Complaints: First Quarter FFY 2025 (Oct. 1, 2024 to Dec. 31, 2024)
- Long Term Care Ombudsman Program Complaints: Fourth Quarter FFY 2024 (July 1, 2024 to September 30, 2024)
- Long Term Care Ombudsman Program Complaints: Third Quarter FFY 2024 (April 1, 2024 to June 30, 2024)
- Long Term Care Ombudsman Program Complaints: Second Quarter FFY 2024 (Jan. 1, 2024 to March 31, 2024)
- Long Term Care Ombudsman Program Complaints: First Quarter FFY 2024 (Oct. 1, 2023 to Dec. 31, 2023)
Program Activities (Quarterly Reports)
- Long Term Care Ombudsman Program Activities: First Quarter FFY 2025 (Oct. 1, 2024 to Dec. 31, 2024)
- Long Term Care Ombudsman Program Activities: Fourth Quarter FFY 2024 (July 1, 2024 to September 30, 2024)
- Long Term Care Ombudsman Program Activities: Third Quarter FFY 2024 (April 1, 2024 to June 30, 2024)
- Long Term Care Ombudsman Program Activities: Second Quarter FFY 2024 (Jan. 1, 2024 to March 31, 2024)
- Long Term Care Ombudsman Program Activities: First Quarter FFY 2024 (Oct. 1, 2023 to Dec. 31, 2023)
Visits Per Month (Annual Reports)
- Long Term Care Ombudsman Program Facility Visits Per Month (Oct. 1, 2023 to Sept. 30, 2024)
- Long Term Care Ombudsman Program Facility Visits Per Month (Oct. 1, 2022 to Sept. 30, 2023)
- Long Term Care Ombudsman Program Facility Visits Per Month (April 1, 2022 to Sept. 30, 2022)
- Long Term Care Ombudsman Program Facilities Visits Per Month (Oct. 1, 2021 to March 31, 2022)
Facilities With No Visits (Annual Reports)
- Long Term Care Ombudsman Program Facilities With No Visits (Oct. 1, 2023 to Sept. 30, 2024)
- Long Term Care Ombudsman Program Facilities With No Visits (Oct. 1, 2022 to Sept. 30, 2023)
- Long Term Care Ombudsman Program Facilities With No Visits (April 1, 2022 to Sept. 30, 2022)
- Long Term Care Ombudsman Program Facilities With No Visits (Oct. 1, 2021 to March 31, 2022)
NYSOFA posts quarterly reports on this page for the most recent program year. To see archives of quarterly reports, visit our publications and reports webpage.