This Program Instruction serves to clarify responsibilities and legal obligations of the AAAs and their contractors under the ADA, the Rehabilitation Act of 1973 and the related federal regulations...
The purpose of this Technical Assistance Memorandum is to provide Area Agencies on Aging (AAAs) with suggested provisions for the agencies’ aging services provider agreements addressing targeting and...
Under the newly issued 12-PI-08, Area Agencies on Aging (AAAs) must have, at a minimum, a telephonic interpretation provider in place by October 1, 2012 (please see PI). This Information Memorandum...
The purpose of this Program Instruction is to issue the New York State Office for the Aging’s (NYSOFA’s) revised Equal Access to Services and Targeting Policy. This updated policy statement serves to...
The purpose of this information memorandum is to transmit the Cultural Competence Review (CCR), a tool to support cultural competence assessment and programmatic change. The CCR was recently developed...
