
How to Get Help — For Yourself or a Loved One
Elder abuse tragically impacts many adults aged 60 and older in New York State. It is estimated that 300,000 older New Yorkers are victimized annually. The resources and links on this page will help you find help if you are a victim or suspect abuse of an older person in your life.
If you suspect someone is a victim of elder abuse, call the NYS Adult Protective Services Helpline at 1-844-697-3505 (8:30 a.m. to 8 p.m., Monday through Friday).
For emergencies that require immediate attention, call 9-1-1.
Physical abuse
Emotional abuse
Sexual abuse
Financial exploitation
Neglect (including self-neglect)
Bruises, burns, scars, poor hygiene.
Changes in banking/spending.
Depression, confusion, acting withdrawn.
Isolation from friends, family.
Seeming underfed, dehydrated, overmedicated, under-medicated.
Lack of needed medical care.
Abuse can happen to any older person — at home, at a relative’s home, or in an eldercare facility.
Elder abuse is found in all communities.
Individuals with Alzheimer’s disease and other neuro-cognitive impairments are at a greater risk.
Informal caregivers and family/friends are most often the perpetrators.
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