Nursing Home

Help Older New Yorkers. Become a Volunteer Ombudsman.

Educate. Empower. Advocate. Tell us more about yourself and start your journey.
Educate. Empower. Advocate.
Complete the Volunteer Form Today

Take the first step. Become part of our committed volunteer corps helping older adults. The Long Term Care Ombudsman Program assists individuals in nursing homes, assisted living, and adult homes by serving as an advocate and resource. YOU can be a volunteer ombudsman. Complete this form and a representative will contact you about opportunities in your region. 

*Note: Employees of Long Term Care Facilities are not eligible to become Long Term Care Ombudsmen, per federal regulation.

See an Ombudsman In Action

Your Help Is Needed

Are you someone who enjoys talking to people and helping your community? The Long Term Care Ombudsman Program (LTCOP) is a program that connects caring and effective advocates with older adults and people with disabilities who live in nursing homes, assisted living, and other licensed adult care homes. As an Ombudsmen, you would help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life.

As an Ombudsman in your community, you would:

• Visit with residents and work to identify complaints and concerns.

• Monitor resident care, staffing, and building conditions.

• Investigate complaints.

• Work with facility staff to correct problems, using a continuum of problem resolution and advocacy skills.

Read the Ombudsman Volunteer Position Description



Your Journey Starts Today
Residents of nursing homes and other facilities need help from people like you! Learn more about how to educate, empower and advocate for people in need in your community!