Ombudsman Volunteer

Long Term Care Ombudsman Volunteer Spotlight

Volunteer Ombudsmen provide an essential service to some of our most vulnerable people. Check out our Volunteer Spotlight series.
Long Term Care Ombudsman Volunteer Spotlight
Volunteer Ombudsmen Make a Difference

The Long Term Care Ombudsman Program (LTCOP) is a resource for older adults and people with disabilities who live in long-term facilities such as nursing homes, assisted living facilities, and other licensed adult care homes.

Volunteer Ombudsmen provide an essential service to some of our most vulnerable people. They bring lifetimes of expertise from various careers, transforming these skills into education, empowerment, and advocacy. They serve as vital mediators between facility residents and their care teams to identify complaints and concerns, monitor care, investigate complaints, help correct problems, and more. 

To thank our brilliant volunteers for their years of dedicated service, we are sharing this Volunteer Spotlight series. We hope you listen to their stories, are moved by their experiences, and consider becoming a Volunteer Ombudsman today. 

2023 Ombudsmen of the Year Learn about our Ombudsmen of the Year recognized on Older New Yorkers' Day 2023

Kathleen Roe’s volunteering journey of over 50 years began during her freshman year at Michigan State University. Since then, she has continued to be involved with human services organizations, providing vital assistance to facility residents through New York’s Long Term Care Ombudsman Program.

Honorable Mentions

Learn about all of NYSOFA's Long Term Care Ombudsman Program nominees for Older New Yorkers' Day.

Arnold Tanner
Stephen Johnson
Lynda Ames
Beverly Cohen-Champagne
Joan Chakonas
Catherine Kiehle
Cheryl Neu

Video Spotlight

Meet Volunteer Ombudsman Joanne
Meet Other LTCOP Volunteers
LTCOP Interviews Several Individuals Donating Their Time to Help Others

The Long Term Care Ombudsman Program (LTCOP) has been meeting with some of the many volunteers who donate their time to helping residents of nursing homes, assisted living, and other long term care facilities. Catch our latest volunteer spotlight videos at the links below. 

Meet Volunteer Ombudsman Barbara

Meet Volunteer Ombudsman Alice Jean 

Meet Volunteer Ombudsman Janice

Become an Ombudsman
Residents of nursing homes and other facilities need help from people like you!