Susan Fenster, Ombudsman Coordinator

Counties Served
Susan Fenster, Ombudsman Coordinator

Get Assistance

Your local ombudsman is here to protect the health, safety, welfare, human and civil rights of people living in nursing homes and adult care facilities. They are are committed to advocating for  senior citizens and are a vital link between residents of long term care facilities and the government resources able to investigate and resolve their problems.


Contact your local ombudsman to assist you with any concerns. 

Region 15

People Inc.

2747 Main Street, 2nd Floor

Buffalo, NY  14214

Phone: 716-817-5626 or 1-844-527-5509

Email: [email protected]