Overview
This page has been developed to provide you on-line resources. We hope that these power-points, webinars and fact sheets help your program to better improve your training and knowledge base. If you find any areas of concern, please contact the State HIICAP Coordinator.
The HIICAP Notebook
The HIICAP Notebook is the policy and procedures manual for the Health Insurance Information Counseling and Assistance Program.
Access the HIICAP Notebook.
Resource Materials
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SHIP Long Term Care Insurance Manual June 2016
2016 update of the National Long-Term Care Training Manual.
Download
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Health Insurance Counseling Brochure
Making the right choice about your health care plan is an important part of the overall strategy of staying healthy longer. You can use this brochure to help make those crucial decisions, and find out how to get the latest and most accurate information about your options.
Download
Training Video
Volunteer Engagement - Innovative Volunteer Strategies
Webinar presented by the JFFixler Group on September 18, 2015
Powerpoints
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HIICAP Medicare Overview
After this presentation, you should be able to: understand Medicare basics, understand Medicare coverage and costs, and describe Medicare drug coverage.
Download