Asian elderly husband taking care his elderly wife with injured arm wrapped in cast while sitting on wheelchair in the park.

Help For Working Caregivers

Caregiving in New York


There are an estimated 4.1 million caregivers in New York State. Yet more than half don’t even self-identify as caregivers. If you routinely provide help to a friend or family member, then you are a caregiver. This can include many activities: household tasks, transportation help, assisting with medical or self-care needs, and more. If you are a business, you can also provide help to working caregivers who face unique stresses.  

What Working Caregivers Can Do

Take the Statewide Working Caregivers survey, sponsored by the NYS Office for the Aging, the NYS Department of Labor, and the NYS Department of Health. 

This survey is designed to better understand and support working caregivers. Your anonymous responses will gauge the needs of employed caregivers and inform our efforts to help

Do you provide care for a loved one? Take the survey and find out if you are in the “Red Zone.” 

The ARCHANGELS Caregiver Intensity Index (CII) is designed to engage all caregivers, even those who do not see themselves in that role. The platform provides each caregiver with a ‘score’ that not only validates their experience, but crosswalks them over to the resources that exist but often go underutilized due to lack of awareness. 

What Employers Can Do for Working Caregivers

Why it Matters for Caregivers


  • 61% of caregivers worry about caring for a family member, friend, or neighbor.
  • 55% individuals in this role don’t self-identify as caregivers.
  • 50% of caregivers use food to cope and reduce stress.
  • 33% of caregivers use substances to cope versus 6% of the general population.
  • 31% of caregivers have contemplated suicide versus just 3% of the general population.
Why it Matters for Businesses


  • The costs of caregiving to business and industry exceed $50 billion annually.
  • In the U.S. today, one in six employees is a caregiver for a relative or friend and spends, on average, more than 20 hours a week providing some kind of care.
  • 75% of people trust their employer and are more likely to follow their employer’s lead when it comes to balancing their work and caregiving duties.
  • 70% of working caregivers suffer work-related difficulties due to their dual roles.
  • 49% of working caregivers report arriving to work late, leaving early or taking time off.
  • 69% of caregivers report having to rearrange their work schedule, decrease their hours, or take unpaid leave in order to meet responsibilities.