This Program Instruction serves to communicate the requirement that every Area Agency have grievance procedures in place, to provide guidance in the development of these procedures, and to identify basic guidelines that must be followed.
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17-PI-04 Grievance Procedures for Programs operated under Title III of the Older Americans Act
This Program Instruction serves to communicate the requirement that every Area Agency have grievance procedures in place, to provide guidance in the development of these procedures, and to identify basic guidelines that must be followed.
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