Connect with Help
The New York State Office for the Aging's (NYSOFA's) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. NYSOFA's overall goal is to improve access to, and availability of, appropriate and cost-effective non-medical support services for older individuals to maximize their ability to age in their community and avoid higher levels of care and publicly financed care.
Nursing home complaints are investigated by The NYS Department of Health.
The NYS Division of Consumer Protection can help victims of scams and frauds.
Report physical, emotional, sexual, financial abuse or neglect.
The NYS Department of Health oversees acute and primary care facilities.
Area Agencies on Aging (AAAs) were established by the federal Older Americans Act to help Americans aged 60 and older. Local AAAs are the gateway to home and community-based services that help older New Yorkers age in place.
To help older New Yorkers maintain their health and independence, AAAs provide important services such as home delivered meals, congregate meals, nutrition counseling, health insurance counseling, caregiver support services, and much more.
You can feel confident the advice you receive from your local AAA is objective and serves your needs. Whether you are receiving information about a health insurance plan, housing options, or other services, the goal of the AAA is to provide you with the best fit, not sell you a product.
This handy guide is a quick reference to aging services. It's convenient size is...
Making the right choice about your health care plan is an important part of the...
A guide to getting help with managing issues with care in nursing homes.
Getting older can create challenges. Sometimes, individuals and caregivers must...
As the COVID-19 outbreak evolves, the Consumer Voice will continue to update...