The In-home services and supports program is funded under the Expanded In-home Services for the Elderly Program (EISEP). It is a coordinated package of non-medical services and supports developed from an assessment to assist older adults who need help with Activities of Daily Living such as dressing, bathing, personal care, and Instrumental Activities of Daily Living like shopping, cooking. In-home services and supports provide more than just assistance with tasks. 

All enrollees receive case management, and when appropriate, could also receive additional supports, including:

  • Non-Institutional Respite – temporary relieve the client's primary informal caregiver.
  • Ancillary Services – flexible category of non-medical services, items/goods, and other supports that are intended to provide an individual with the ability to remain safely in the community.


Individuals who are at least 60 years old and are:

  • In need of assistance with an Activity of Daily Living or two Instrumental Activities of Daily Living
  • Able to remain safely at home
  • Not be a Medicaid recipient

Several local offices for the aging also provide Consumer Directed In-home services. Eligibility requirements include those provided above, as well as:

  • Be capable of making choices regarding their In-home services;
  • Be capable of hiring, training, and managing the in-home services worker;
  • Understand the impact of their choices; and assume responsibility for the results of these choices; or
  • Delegate authority to another who is capable of these tasks.


Depending on the participant's income, there may be a cost associated with this program. Private contributions are provided through cost sharing, which begins at 150% of the poverty level. The amount of cost sharing increases proportionately with income.


For help and to apply, call NY Connects at 1-800-342-9871.