11-IM-02 Cultural Competence Review

The purpose of this information memorandum is to transmit the Cultural Competence Review (CCR), a tool to support cultural competence assessment and programmatic change. The CCR was recently developed for the State Office for the Aging to help train key staff. We are sharing this information with the Area Agencies on Aging (AAAs) to assist them in developing their needs assessment and Four Year Plans. The CCR is an approach to eliminating culturally based disparities experienced by older adults in New York. It can help AAAs assess their current level of cultural competence and offers concrete methods for AAAs to guide outreach, engagement and service delivery improvements.