Presenter: Kristine Santillo
Supporting Organizations: Aging-NY, CSCS, NYSCA & NYSOFA
Date: 4/25/2014
When someone enters your center, do they feel the friendliness and warmth that you want them to feel? Learn how to create an environment of hospitality and respect, including: integrating new participants, creating a positive, customer-focused senior center, and bringing about culture change amongst staff and seniors.