Office for the Aging


Welcome to the providers and staff section of the NYSOFA website.

The information provided in this section is created by NYSOFA to provide aging services professionals with the tools they need to better perform their jobs when responding to the current and emerging needs of older New Yorkers, their relatives and caregivers. Some of the materials presented here are gathered from government agencies, professional organizations, special events and conferences.  These materials are deemed accurate at the time of posting.


2018 Legal Updates Webinar Series

August 9, 2018 | CARE Act, Presented by Carol Levine, Director, Families and Health Care Project, United Hospital Fund
September 13, 2018 at 9:00 AM | Paid Family Leave, Presented by Representatives from the New York State Workers’ Compensation Board
October 11, 2018 at 9:00 AM | Patients’ Rights, Presented by Representatives from Empire Justice Center

Trust in the Lives of Older Women
Presenter: Dr. Ron Hofsess, counselor and educator, Elmira, NY
Provides an overview of the Trust in the Lives of Older Women social support group model, which helps older women stay healthy and able to continue to make valuable contributions to their communities by reducing stress, isolation, anxiety, and depression, and providing trust, support, friendship, social interaction, and mental stimulation. Webinar link

Systems Integration Series
This series of five learning modules were produced by NYSOFA in collaboration with the Center for Excellence in Aging & Community Wellness at the University at Albany School of Social Welfare.
Module 1: Understanding Systems Integration -
Module 2: Consumer-Directed Long-Term Services and Supports -
Module 3: Care Transitions -
Module 4: Alzheimer's Disease & Dementia Capability -
Module 5: Evidence-Based Programs for Health Promotion, Disease Prevention and Caregiver Support -

Additional Related Modules:

Options and Person Centered Counseling -
Cultural and Linguistic Competence -

ACUU 2017 Pre-Conference Training – AE Plan Rose Golden and the staff from the Division of Local Program Operations discuss different elements in the FY 2017-18 Annual Evaluation Plan document.

ACUU 2017 Pre-Conference Training – NY Connects Laurie Pferr and Theresa Munford from the Division of Policy, Planning, and Outcomes at NYSOFA, and Karen Meier and Stacy Agnello from the NYS Department of Health present on the NY Connects Information, Assistance & Reporting.

“Enhancing Your Business Acumen and Grant Writing and Fundraising Skills” Regional Training Program Fall 2017

Part 1 (AM) – presenter: William C. Lane, Ph.D., CEO, William Lane Associates – [ Slides] [ Handouts]

Part 1 of this presentation includes discussion of: Business Acumen Principles for AAAs and Community Partners, Targeting and communicating with key decision makers, and Creating logic models.

Part 2 (PM) – Presenter: Carol Hegeman, MS, President, Hegeman Consulting -- [ Slides] [ Handouts]

Part 2 discusses the Differences Between Grant Writing and Fundraising, Overview of Grant Writing Skills for Novices, Some Sources for Funding, and Overview of Fund Raising Concepts

NYSOFA Introducing new Older Adults and Sexual Health guide with Feb 6th webcast
Greg Olsen, acting Director of the New York State Office for the Aging, will be hosting a web-based introduction of Older Adults and Sexual Health: A Guide for Aging Services Providers on February 6, 2017.

2016 Senior Farmer's Market Nutrition Program Market List

Social Adult Day Services Self-Certification Process

Provider Performance and Oversight Inter-Agency Work Group PowerPoint Presentation February 18, 2014

COMPASS 2014 - A webinar to assist case managers with asking Questions about Sexual Orientation and Gender Identity. This webinar was provided on Friday April 12, 2013, Monday April 15, 2013 and Wednesday May 15, 2013 by staff from NYSOFA, SAGE and others. Included is the Q and A, "NYSOFA Webinars for Case Managers". To see the questions and answers from the three webinars click here, Q & A. To play the webinar click here, Webinar.

AAA Directors' Manual and Resources - This manual contains information essential for successful operation of an OFA, and will enhance the knowledge, skills, and abilities of AAA directors and their staff.  This information is currently under review by NYSOFA and will be updated as necessary.

New York State's Resource Guide for Older New Yorkers. Publications for AAA Use available for distribution by your AAA office(s). AAAs can download these brochures in PDF format.

Disclaimer: These documents are provide for your general review and assistance with program implementation. The information may be subject to changes. Please contact your ASR with specific questions.