Office for the Aging


Need Help with Heat? Emergency HEAP Benefits Available

The 2017-18 Emergency HEAP benefit opens January 2, 2018.

If you are eligible, the Emergency HEAP Benefit can help you heat your home if you are in a heat or heat related emergency.

Emergency HEAP benefits and eligibility are based on:
• Income;
• Available resources; and
• The type of emergency.

If you have an emergency, you must contact your HEAP Local District Contact for assistance.

You may be eligible for an emergency HEAP benefit if:
• Your electricity is necessary for your heating system or thermostat to work and is either shut-off or scheduled to be shut off or
• Your electric or natural gas heat is off or scheduled to be shut-off or
• You are out of fuel, or you have less than one quarter tank of fuel oil, kerosene or propane or have less than a ten (10) day supply of wood, wood pellets, corn, or other deliverable heat source.


• Your income is at or below the current income guidelines as posted in the table below or you receive Family Assistance, Safety Net Assistance, Supplemental Nutrition Assistance (SNAP) or Code A Supplemental Security Income.
• The heating and/or electric bill is in your name and
• Your household's available resources are:
o less than $2,000 if no member of your household is age 60 or older; or
o less than $3,000 if any member of your household is age 60 or older.

Questions regarding the HEAP program should be directed to your HEAP Local District Contact or the OTDA Hotline at 1-800-342-3009.