Office for the Aging


Welcome to the NEW NYSOFA website!

Over the past several months NYSOFA has been working on designing a new agency web site that will be easier for our constituents to navigate and is reflective of the issues that our constituents are looking for information on. The team wanted the new site to navigate more naturally, and become more user friendly, in response to data suggesting a surge in users over age 65. After testing the site, redesigning the look and feel, and altering the navigation to better serve customer's needs,here you are!

"This has been a significant undertaking. My staff have worked very hard, sifting through thousands of pages of information and redesigning the site and the content to serve the public better." said Acting Director Greg Olsen. "The new website has been a priority in an effort to respond to the increasing numbers of older adults and care givers who are turning to the internet to research and access information and to provide a platform that is straightforward and easy to navigate and therefore, easier to link people to what they need."

According to a recent study by the PEW Internet and American Life Project, as of April 2012 53% of American adults ages 65 and older use the internet or email. Though these adults are still less likely than all other age groups to use the internet, the latest data represent the first time that half of older adults are going online. After several years of very little growth among this group, these gains are significant.

For most older adults who are online, internet use is a daily fixture in their lives. Among internet users ages 65 and older, 70% use the internet on a typical day. (Overall, 82% of all adult internet users go online on an average day).

Eight in ten caregivers (79%) have access to the internet. Of those, 88% look online for health information, outpacing other internet users on every health topic included in our survey, from looking up certain treatments to hospital ratings to end-of-life decisions. For more information about the study, visit: Pew Internet & American Life Project.(External Link)

"We're moving forward, but also not leaving anyone behind," Olsen said. "NYSOFA's help line continues to serve as an excellent tool to assist those individual who do not have access to a computer or who want to talk to a live person. However we wanted to be responsive to what the data is showing, which is that there are growing numbers of older individuals using the internet and they are going on-line to see what services and supports are out there for them, their spouses and friends and family members."

Visitors can now navigate through the NYSOFA site more intuitively based on what services they seek, eligibility for services and where to go to access services. Users will also enjoy web-based news articles relevant to the Agency and its constituency, good program practices from around the state and links to relevant information contained on other state web sites. Visitors to the site whose preferred languages are Spanish, Chinese, Russian, Italian, Korean or Haitian Creole can also access the most vital NYSOFA documents with a single click.

"We're expecting to aggressively move forward using the web site as one of our most efficient outreach tools," Olsen said. "So check our website for news about all the good things the network is doing for New York's aging population".