Ask about . . . Nursing Homes
Nursing homes provide long-term custodial care and skilled nursing services for adults of all ages. Some newer nursing homes follow the design, staffing, and programmatic principles of the "Green House" model, which is a small nursing home for eight to twelve residents and which provides more flexibility and autonomy for residents and for direct care staff.
Nursing homes are licensed and regulated by the New York State Department of Health. At least every 15 months, the Department surveys each nursing home for deficiencies and to rate the quality of care.
For information about nursing homes in New York State:
NEW YORK STATE DEPARTMENT OF HEALTH WEB SITE:
- New York State Nursing Home Profile
: which allows you to:
- Search for a list of nursing homes in each county of the State;
- Compare nursing homes along 19 measurements of quality; for an explanation of the 19
quality indicators and the quality
rating system:
- Choose a link to Selecting a Nursing Home in New York State: "A Guide for Consumers— Questions to Ask When Choosing a Nursing Home," including what you should know when choosing a nursing home and what to look for when visiting a nursing home.
- Choose a link to Complaints About Nursing Home Care, which provides information
about nursing home complaint investigations and provides the following resources for making a
complaint:
- 24-hour-a day hot line: 1-888-201-4563
- Email to:nhintake@health.state.ny.us
- Fax: 518-408-1157
- Mail: NYS Health Department, Centralized Complaint Intake Unit, 161 Delaware Avenue, Delmar, New York 12054
-
About
Nursing Home Reports, which provides:
- Extensive information about the Health Department's survey process for determining if nursing homes are in compliance with environmental and quality-of-care regulations.
- A link to resources for requesting the results of the survey inspection reports of individual nursing homes.
NEW YORK STATE OFFICE FOR THE AGING WEB SITE:
- Insurance for Long Term Care Services in New York, which provides extensive information on health insurance, long-term care insurance, and the Health Insurance Information, Counseling, and Assistance Program (HIICAP).
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